Why Healthcare Needs EKKO
WhatsApp was built for friends and family — not for healthcare. EKKO replaces fragmented messaging with structured, compliant, and efficient communication.
WhatsApp Reality
- ✗Messages lost in personal chats
- ✗No audit trail for compliance
- ✗Doctor's personal number exposed
- ✗Staff manually routes every message
- ✗No analytics or reporting
EKKO Solution
- ✓Structured, searchable conversations
- ✓Complete audit trail for every message
- ✓Digital identity protects doctor privacy
- ✓AI triage handles 60% of routine queries
- ✓Real-time analytics and reporting
Reduced Medico-Legal Exposure
Every message is logged, timestamped, and exportable. No more 'he said, she said' disputes.
Consistent Audit Trails
Complete visibility into all patient-clinic communications for compliance and quality assurance.
Protected Doctor Privacy
Digital identity shields personal phone numbers. Doctors communicate without compromising privacy.
Reduced Operational Cost Leakage
Stop wasting staff time on repetitive clarifications and unstructured WhatsApp chaos.
Calculate your ROIBetter Patient Adherence
Structured post-visit instructions and automated reminders improve compliance rates.
Fewer Repeated Calls
When information is clear the first time, patients don't need to call back for clarifications.